Bourne Galletly Practice Team
40 North Road, Bourne, Lincs, England, PE10 9BT Also known as: Galletly Medical Practice 1,045 reviewsReviews
This new system of a doctor ringing you before an appointment is made.....??? Fantastic! One can only guess how many appointments can be dealt with and probably avoided in the case of 'silly calls' by a 2 minute phone call. Best illustrated by the very often same/next day appointment. Best practice I've ever been registered with, I've seen 4/5 doctors and 4/5 nurses now, and every one of them has been polite, professional, friendly, patient, and made sure I left knowing exactly what was what.
Fantastic surgery and staff. Always pleasant and helpful. Clinicians keep me informed.
Only criticism is that as I live only a few yards away I cannot collect my prescription from the surgery which is most inconvenient and odd.
Clean and tidy
Reception and electronic log in facilities
Diagnosis and next steps fully explained
Pharmacy lets this practice down. Often slow service but worse is the continual lack of items at the time collection, needing repeat six mile return trips to check if arrived!
We find since the new procedures have been implemented it has reduced the waiting time to see the doctor or nurse and cannot understand people who complain as we have always found the Galletly practice to be very helpful .
Thank you
Mr &Mrs RA Booth
Bourne Galletly Practice Team was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Bourne Galletly Practice Team: http://iwgc.net/ecb6j